Terms and Conditions

1. Website Purpose

This website provides information about services offered by Originate Sites, which may include:

• Custom website development
• E-commerce website development
• AI website chatbots
• WhatsApp and Instagram automation
• Logo and brand identity design
• Website maintenance and related digital services

Information displayed on the website is provided for general information and marketing purposes.

2. No Automatic Service Agreement

Browsing the website, submitting an enquiry or requesting a quotation does not automatically create a client relationship or binding service agreement.

A project begins only after the relevant parties have agreed to the project scope, price, payment terms, deliverables, responsibilities and schedule through a proposal, invoice, written confirmation or separate service agreement.

Where a project-specific agreement conflicts with these website Terms and Conditions, the project-specific agreement will govern that project.

3. Quotations and Estimates

Prices displayed on the website may be starting prices, general estimates or example package prices.

A final price may depend on factors including:

• Project size and complexity
• Number of pages
• Custom design requirements
• Content requirements
• E-commerce functionality
• Automation requirements
• Third-party integrations
• Revisions
• Delivery timeline
• Ongoing support

Unless expressly stated otherwise, quotations are valid only for the period mentioned in the quotation.

We may correct pricing, typographical or calculation errors before a project agreement is finalized.

4. Client Responsibilities

Clients may be required to provide:

• Accurate project information
• Brand materials
• Logos, text and images
• Product information
• Account access
• Feedback and approvals
• Legally required notices and disclosures
• Payments by agreed deadlines

Clients are responsible for ensuring that materials they provide are accurate, lawful and do not violate another person’s intellectual-property, privacy or contractual rights.

Delays in providing required materials, access, feedback or approval may affect the delivery schedule.

5. Intellectual Property on This Website

Unless otherwise stated, the content of this website-including text, graphics, layouts, branding, icons, designs and original materials is owned by or licensed to Originate Sites.

You may view the website for personal or internal business purposes.

You may not, without prior written permission:

• Copy or reproduce substantial portions of the website
• Republish website content
• Sell or sublicense website materials
• Claim our work as your own
• Scrape or systematically extract website content
• Use our branding in a misleading manner
• Reverse engineer protected website features
• Remove copyright, trademark or ownership notices

6. Ownership of Client Projects

Ownership of project deliverables will be governed by the applicable proposal or service agreement.

Unless otherwise agreed in writing:

• Originate Sites retains ownership of its pre-existing tools, processes, templates, systems and reusable components.
• The client retains ownership of materials supplied by the client.
• Transfer of ownership in final project deliverables may be conditional upon full payment.
• Third-party software, fonts, plugins, themes, stock assets and licensed materials remain subject to their original licence terms.

Originate Sites may display completed work in its portfolio, website or promotional materials unless confidentiality or portfolio restrictions have been agreed in writing.

7. Acceptable Use

You must not use this website to:

• Break any applicable law
• Submit false, misleading or fraudulent information
• Impersonate another person or organization
• Upload malware or harmful code
• Attempt unauthorized access to the website or its systems
• Interfere with website availability or security
• Scrape, copy or exploit website content without authorization
• Send spam or abusive communications
• Infringe intellectual-property, privacy or other legal rights
• Use automated systems in a manner that creates an unreasonable burden on the website

We may restrict access where we reasonably believe that a user has violated these Terms.

8. Third-Party Services

Projects and website content may involve third-party products or platforms, including:

• Hosting providers
• Domain registrars
• Payment processors
• Website builders
• Content-management systems
• Plugins and extensions
• Social-media platforms
• Messaging platforms
• Artificial-intelligence services
• Analytics tools
• Stock content providers

Third-party services are governed by their own terms, privacy policies, availability and pricing.

We are not responsible for a third party changing, suspending or discontinuing its service, increasing its fees or modifying its features.

Where ongoing third-party fees apply, the client is responsible for those fees unless expressly stated otherwise.

9. No Guaranteed Business Results

We aim to provide professional services, but we do not guarantee specific:

• Revenue
• Sales
• Leads
• Conversion rates
• Search-engine rankings
• Website traffic
• Social-media reach
• Advertising performance
• Business growth

Results depend on factors outside our control, including market conditions, competition, pricing, customer demand, advertising, content and the client’s own business operations.

Any examples, projections or past results are illustrative and do not guarantee future performance.

10. Website Accuracy

We make reasonable efforts to keep website information accurate and current. However, website content may occasionally contain errors, omissions or outdated information.

We may change or remove website content, services, prices or features without prior notice.

You should confirm important project details directly with us before relying on them.

11. Website Availability

We do not guarantee that the website will always be available, uninterrupted, secure or error-free.

Access may be interrupted due to:

• Maintenance
• Hosting failures
• Software errors
• Cyberattacks
• Internet outages
• Third-party service failures
• Events outside our reasonable control

12. Disclaimer of Warranties

To the maximum extent permitted by applicable law, this website and its content are provided on an “as available” and “as is” basis.

We do not make warranties that:

• The website will meet every user’s requirements
• The website will be uninterrupted or error-free
• All information will always be complete or current
• Every technical problem will be corrected immediately
• The website will be free from every harmful component

Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Originate Sites will not be liable for indirect, incidental, special or consequential loss arising from your use of, or inability to use, this website.

This may include loss of:

• Profit
• Revenue
• Business opportunities
• Data
• Reputation
• Anticipated savings

For claims directly connected to a paid project, any limitation of liability will be governed by the applicable project agreement.

Nothing in these Terms limits liability where doing so would be unlawful, including liability resulting from fraud, deliberate misconduct or any other liability that cannot legally be excluded.

14. Indemnity

To the extent permitted by law, you agree to be responsible for claims, losses or expenses arising from:

• Your unlawful use of the website
• Materials you submit
• Your violation of these Terms
• Your infringement of another person’s rights

This provision does not apply where the claim was caused by our own unlawful conduct.

15. Privacy

Our collection and use of personal information are explained in our Privacy Policy.

By submitting information through the website, you confirm that the information is accurate and that you are authorized to provide it.

16. Suspension or Termination

We may suspend or terminate access to the website where reasonably necessary because of:

• A breach of these Terms
• Fraudulent or abusive conduct
• Security concerns
• Legal requirements
• Harm to our systems, business or users

Provisions concerning ownership, disclaimers, liability and disputes will continue to apply after termination where appropriate.

17. Resolving Disputes

Before beginning formal legal proceedings, you agree to contact us and make a reasonable attempt to resolve the matter directly.

Nothing in this section prevents either party from seeking urgent legal relief where necessary or exercising a right that cannot legally be restricted.

18. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.

The affected provision will be interpreted or modified only to the minimum extent necessary to make it enforceable.

19. Changes to These Terms

We may update these Terms and Conditions from time to time.

The updated version will be posted on this page with a revised “Last updated” date. Continued use of the website after an update constitutes acceptance of the revised Terms where permitted by law.

20. Contact Us

Questions concerning these Terms and Conditions may be sent to: